How to Order

How to Order Cigarettes Online – Online Cigarette Express

Ordering cigarettes online has never been easier. At Online Cigarette Express, we make the process simple, secure, and convenient for customers across Canada. Whether you’re buying a single pack or stocking up on a carton, our user-friendly platform ensures that your preferred cigarettes are just a few clicks away. This guide will walk you through every step of the ordering process, from account creation to receiving your package.

Step 1: Create an Account

To start shopping, you’ll need to create an account with Online Cigarette Express. This step is necessary to ensure compliance with age verification laws and to provide you with a personalized shopping experience.

1. Click on the Sign Up button at the top of our website.
2. Enter your name, email address, and password.
3. You will receive a confirmation email, and you can start browsing our products.

Step 2: Browse and Select Your Products

With your account set up, you can now explore our wide selection of cigarette brands and choose the products that best match your preferences.

1. Use the search bar or category filters to find your preferred brand.
2. Click on the product to view details, including pricing and packaging options.
3. Select the quantity you wish to purchase (single packs, cartons, or bulk orders).
4. Click Add to Cart to include the items in your order.

Step 3: Review Your Cart

Before proceeding to checkout, review your order to ensure everything is correct:

1. Click on the Cart icon at the top right of the page.
2. Verify the items, quantities, and total price.
3. Apply any discount codes or membership benefits if available.
4. Once satisfied, click Proceed to Checkout.

Step 4: Choose a Shipping Option

We offer several shipping options based on your location and preferred delivery speed:

1. Standard Shipping (3-7 business days) – A cost-effective option for regular delivery.
2. Express Shipping (1-3 business days) – A faster delivery option for those who need their cigarettes urgently.
3. Discreet Packaging – All orders are shipped in plain, unmarked packaging for privacy.

Select your preferred shipping method and provide a valid shipping address for delivery.

Step 5: Secure Payment

We offer secure payment Interac E-Transfer options to ensure a smooth checkout process. Once you have selected your payment method, enter the required details and proceed to complete the payment.

Step 6: Order Confirmation & Tracking

After completing your payment, you will receive an order confirmation email with your order details and tracking information. Here’s what happens next:

1. You will receive a confirmation email with your order number and expected delivery date.
2. Once your order is shipped, a tracking number will be provided so you can monitor your package in real time.
3. Our customer support team is available for any inquiries regarding your shipment.

Step 7: Receive Your Order

Sit back and relax while we handle the rest. Your order will be delivered securely to your doorstep within the estimated time frame. If you have any concerns or issues with your delivery, please contact our customer service team for assistance.

Need Help with Your Order?

If you experience any difficulties during the ordering process, our customer support team is available to assist you.

• Live Chat – Available during business hours for real-time support.
• Email Support – Send us a message at cigaretteexpresscanada@gmail.com.
• FAQs – Visit our Frequently Asked Questions page for quick answers to common inquiries.

Ordering cigarettes online should be a simple and stress-free experience, and that’s exactly what we provide at Online Cigarette Express. Follow these easy steps to place your order and enjoy fast, reliable, and discreet delivery to your location.