Shipping Policy
Processing Time
- Same-Day Shipping: Orders placed Monday to Friday before 5:00 PM Eastern Time are processed and shipped the same day.
- Next-Day Shipping: Orders placed after 5:00 PM Eastern Time, on weekends, or on statutory holidays will be processed and shipped on the next business day.
Shipping Methods
We utilize Canada Post for all our deliveries. Depending on your location and selected service, estimated delivery times are as follows:
- Xpresspost™:
- Local: Next business day
- Regional: Next business day
- National: 2 business days
- Priority™:
- Local: Next business day
- Regional: Next business day
- National: Next business day
Please note that delivery times are estimates and can be affected by factors such as weather conditions, postal code, and mail volume.
Tracking
All shipments include tracking information. Once your order is dispatched, you will receive a confirmation email. You can also view your tracking number and follow your package’s progress directly in your Cigarette Express account under My Orders.
Returns Policy
At CigaretteExpress.ca, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, please contact us cigaretteexpresscanada@gmail.com